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Change Management & Improvement Processes 2013,, TEK430

Status: Avslutad
Öppen för svar: 2013-10-16 - 2013-10-17
Antal svar: 50
Procent av deltagarna som svarat: ?%
Kontaktperson: Sverker Alänge»
Utbildningsprogram som genomför enkäten: Industriell ekonomi 300 hp

Your own effort

1. How large part of the lectures/exercises offered did you attend?

50 svarande

76%-100%»28 54%
51%-75%»14 27%
26%-50%»6 11%
0-25%»3 5%

Genomsnitt: 1.72

- Closer to 76 than 100.» (76%-100%)
- I was sick during the first seminar, and when my friends came back and told me about the system with "points" for saying "anything" I didn"t feel that it was a system i wanted to participate in. Quality should always trumph quantative.» (51%-75%)
- Due to some other obligations I missed a couple of lectures and seminars.» (51%-75%)
- Even though the content was good, it simply didn"t seem time-effective. Instead, I did all of the reading in these slots.» (26%-50%)
- I had always overlaps with the course Preliminary Plant Design» (0-25%)

General Impression

2. What is your general impression of the course?

50 svarande

Very Positive»8 15%
Positive»37 72%
Negative»6 11%
Very Negative»0 0%

Genomsnitt: 2

- Due to the termpaper. However I do not feel I brought much with me in entering a changeprogram. Rather I feel more confused.» (Positive)
- Nice structure, and the term papers help us understand better. Papers for reading, some shorter ones could be chose. » (Positive)
- I little bit to brief. Could maybe go deeper into some parts» (Positive)
- But quite unclear regarding the term paper..» (Positive)
- Good content, but not great ways to get it out.» (Positive)
- The possibility to choose a subject that you want to learn more about is very positive, what can be argued is the learning objectives - if all student "learn what the are supposed to learn" when you spend such a big part of the course in one project (subject) that chosen by a group.» (Positive)
- No major change in my mindset about how to perform change but it is good to have reflected on it» (Positive)
- I think we should have more discussion and less lectures on wednesday class.» (Positive)
- God lectures, interesting guest lectures and some very good articles.» (Positive)
- This course have unfortunately not been very good. The information that has been shared with the students is nothing new. However, new knowledge was gained during the writing of the term paper, but that was through studying alone/in the group and through interviews, not through teachers and classes.» (Negative)
- The quality of a big part of the term paper presentations can be questioned. Much of the presentations was more waste of time than actually interesting » (Negative)
- I didn"t feel I learned anything new in this course and that there was no incentives to do so. The grade was based on a term paper, which I think I was qualified to do with a good result without taking this course. Hence, the examination did not test any knowledge I might have obtained in this course.» (Negative)
- I personally think that the lectures during the whole course are very redundant and repetitive. There is too much theory and too less practice and examples. I would have liked to have some case studies where you see the different theories in practice in order to have a more in depth understanding. » (Negative)

Goals and Goal Fulfillment

The course PM states the course goals in terms of learning outcomes, i.e. knowledge, skills, and attitudes to be acquired by the students during the course.
Learning Outcome:
The course participants will gain knowledge of strategy and change theories and quality inspired improvement approaches and an in-depth understanding of one more narrow area. They will also have an ability to critically view consultants packaging of change and improvement project offerings.

3. How understandable are the course goals?

50 svarande

I have not seen/ read the goals»2 4%
The goals are difficult to understand»2 4%
The goals give some guidance, but could be clearer»23 46%
The goals clearly describe what I am supposed to learn»23 46%

Genomsnitt: 3.34

- My own fault (wasn"t here that time) but still, could mabe be clearer integrated into the lectures and the paper writing (as an ongoing process) » (I have not seen/ read the goals)
- There are things missing in the course PM that are necessary to fulfill. E.g. the "recommended readings" part in the term paper.» (The goals give some guidance, but could be clearer)
- Could be somewhat more clear regarding the project in the PM. Then the introductory term paper lecture could be dropped or at least postponed until we have started working with the projects.» (The goals give some guidance, but could be clearer)
- I feel that the goals are not really reflecting what have been tought during the lectures, it is more suitable for the cource TEK280.» (The goals give some guidance, but could be clearer)
- The goals are clear, but I do not feel that I have achieved them.» (The goals clearly describe what I am supposed to learn)
- They are clear but repetitive and not so challenging. Giving the fact that it is a master"s course I would have expected something more like case studies. There is too much theory and too less practice and examples. » (The goals clearly describe what I am supposed to learn)

4. Are the goals reasonable considering your background and the number of credits?

Answer this question and the succeeding one only if you do know the course goals.

49 svarande

No, the goals are set too low»2 4%
Yes, the goals seem reasonable»47 95%
No, the goals are set too high»0 0%

Genomsnitt: 1.95

- As a background in Msc program QOM i felt I had suffiient academic background. But I doubt everyone feels the same. This can be mirrored in the mixed quality of a lot of term paper presentations. » (Yes, the goals seem reasonable)
- But it depends on background and how you are interested in management, strategy and quality organizations. I can not speak for everyone. I think i was lucky to have passed an MBA before attend this course. A few literatures were a quite hard to understand because they are very theoritical sometime fused on psychological side (for instance the psychological part in the Gestalt article). But as u say, and i agree, theories are important to better understand how well apply something later.» (Yes, the goals seem reasonable)

5. Did the examination assess whether you have reached the goals?

48 svarande

Yes, definitely»13 27%
To some extent»25 52%
No, not at all»3 6%
I do not know/ have not been examined yet»7 14%

Genomsnitt: 2.08

- The seminars should have been mandatory.» (To some extent)
- Only limited to one aspect of change management. » (To some extent)
- Can"t cover all of it in the term paper.» (To some extent)
- some of the weekly papers and having those three question are not too alliance » (To some extent)
- The term paper tested my knowledge in the area of change management, but I was perfectly able to complete it without using anything I learned in this course.» (To some extent)
- Since the grading is partially based upon the lines from what how much you speak during the seminars I belief that it"s a BAD system. Grades based on the report are fair and reasonable.» (No, not at all)
- The examination is only about a subject we choose for a project so I think it is not enough comparing to what we"ve done during the lessons.» (No, not at all)
- Having a course evaluation before the exam is in my opinion not too smart. In this case it is before the grade is set, since there is no written exam. » (I do not know/ have not been examined yet)


6. To what extent did the lectures contribute to your learning?

50 svarande

Great extent»3 6%
Large extent»10 20%
Some extent»29 58%
Small extent»8 16%
I did not participate»0 0%

Genomsnitt: 2.84

- I got a lot of information that I later could find out more about. But the lectures that was about the papers that we read didn"t contribute that much, they enlightened in some extent but another approach would be good to give the course more fruitfull learning.» (Large extent)
- Lecture speed was slow.» (Some extent)
- I felt that I was already familiar with most of the subjects covered in the lectures, so I did not gain much from attending.» (Small extent)

7. To what extent did the supervision sessions contribute to your learning?

49 svarande

Great extent»3 6%
Large extent»13 26%
Some extent»21 42%
Small extent»10 20%
I did not participate»3 6%

Genomsnitt: 3

- Even if compare to the previous years there were less students to the supervision session. Each time, we have found it interesting and helpful. In my opinion if you want to produce a quality term paper it"s indispensable, if not you may take some risks...» (Great extent)
- Very good guidance.» (Large extent)
- I was only in one, but it was helpful» (Large extent)
- For the term paper» (Some extent)
- We had some scheduling problems with our contact persons at the company we did our research on, which resulted in a very late visit. So when there was time for supervision, we didn"t feel we had produced enough material to get any feedback on so we skipped the supervision altogether.» (I did not participate)

8. To what extent did the guest lectures contribute to your learning?


- It is valuable to see real examples even if the learning outcome is not great.»
- Sometime it was hard to get the purpose of each quest lecture,»
- Sari was good! Engaded with the topic»
- I did not feel that this was worth the time. I wasn"t aware of that you got a higher grade from attending, but I don"t think it"s good that you want to go to guest lecturers only for the grade. »
- Sari and pascal had really good energy and really enthusiastic about their topics»
- Both Kristian and Magnus had papers that we had read, and thereafter presentations about the papers. »
- I felt like Magnus"s lecture didn"t add much to his article, which we had already read. Good article though.»
- Very interesting monsieur Miconnet»
- Sari"s lecture was very interesting, she was a very good guest lecturer, with what seemed as a lot of interesting knowledge. »
- Some of the guest lectures had a really slow pace and we"re not really super interesting.»
- Good and interesting guest lectures.»

Tomas Holst - OMform Café Bulten
50 svarande

Great extent»0 0%
Large extent»10 20%
Some extent»22 44%
Small extent»8 16%
I did not participate»10 20%

Genomsnitt: 3.36

Stefan Book - Quality driven improvement
50 svarande

Great extent»0 0%
Large extent»8 16%
Some extent»18 36%
Small extent»11 22%
I did not participate»13 26%

Genomsnitt: 3.58

Azadeh Fazl Mashhadi - Volvo Penta
50 svarande

Great extent»0 0%
Large extent»14 28%
Some extent»20 40%
Small extent»7 14%
I did not participate»9 18%

Genomsnitt: 3.22

Sari Scheinberg - Large Scale Change
50 svarande

Great extent»6 12%
Large extent»19 38%
Some extent»8 16%
Small extent»6 12%
I did not participate»11 22%

Genomsnitt: 2.94

Mike Moghaddas - Sony Ericsson
49 svarande

Great extent»6 12%
Large extent»12 24%
Some extent»14 28%
Small extent»1 2%
I did not participate»16 32%

Genomsnitt: 3.18

9. To what extent did the course literature/articles contribute to your learning?

50 svarande

Great extent»9 17%
Large extent»32 62%
Some extent»7 13%
Small extent»3 5%

Genomsnitt: 2.12

- Some of the best articles I have ever read.» (Great extent)
- If possible, use articles that are accessible online for the students, instead of handing out paper copies.» (Great extent)
- Most of thé articles where intresting» (Large extent)
- Most of the articles were good, but not all.» (Large extent)
- This were the main sources of learning.» (Large extent)
- I found some articles hard but some were really good, the Goshal one was quite hard to understand. Some of the artickles were also the same as in the TEK280 course.» (Large extent)
- In some topic areas it feels like there could me much better articles to read.» (Some extent)
- Some articles were very interesting while others were really the opposite. » (Some extent)
- Some of the articles were really difficult to read. » (Some extent)
- The articles covered topics that we have gotten to know earlier in the QOM-programme, so I did not feel they contributed very much.» (Small extent)

10. To what extent did the literature seminars contribute to your learning?

50 svarande

Great extent»9 18%
Large extent»17 34%
Some extent»11 22%
Small extent»10 20%
I did not participate»3 6%

Genomsnitt: 2.62

- Well conducted seminars!» (Great extent)
- Especially the general discussion about the questins brought up a lot of new perspectives» (Great extent)
- It was the most interesting part of this course» (Great extent)
- The concept of grading seminar participation sets students under pressure to say something just for their (quantitative) grade. This does not enhance the discussion. In some situations two people held a discussion about a specific question which got them a lot of strikes but which was not really relevant to the rest of the group sitting in the discussion.» (Large extent)
- I did not think that they were that valuable. If you read the articles that was enough I think, once again I didn"t like that you got a higher grade from going.» (Some extent)
- The discussions was not great.» (Small extent)
- Did just attend one, but ut is Always intresting to discuss» (Small extent)
- Maybe answer on questions on the articles written by the teacher» (Small extent)
- I didn"t feel that this gave me a lot, perhaps having some set questions for the different seminars would have been better, to steer the discussion in the right direction and building more knowledge.» (Small extent)
- I missed 4/5 seminars due to schedule collisions! The one that i participated in was good!» (Small extent)
- I was only in one literature seminar» (I did not participate)

11. To what extent did the term papers contribute to your learning?

49 svarande

Great extent»19 38%
Large extent»22 44%
Some extent»7 14%
Small extent»1 2%

Genomsnitt: 1.79

- Most valuable part of the course.» (Great extent)
- Writing the term paper was the only time I really learned something new in the course. » (Great extent)
- Very interesting case, I guess it depends on how theoretical it was. Some seem to have conducted very theoretical cases but I think there is a lot of learning that comes with actually seeing the "case".» (Great extent)
- It was interesting and a good method to learn and understand the theory. also, writing about a specific topic was useful to deepen the knowledge in that field and interviews were held to see if there was a gap between theory and practice» (Great extent)
- It is always interesting to read a paper with some one you never have been working with before. I wrote mine with a German guy and I feel that we have been having a lot of good discussions during the developing process of the paper.» (Great extent)
- Chosen topic was hard to get - but I guess thats how reality works too» (Large extent)
- Too narrow to one aspect of change management» (Some extent)
- I think it depends a lot on what empirical data you could get hold off.» (Small extent)

Course Administration

12. How well did the course administration i.e. web page, hand outs, etc. work?

50 svarande

Great extent»12 24%
Large extent»27 54%
Some extent»10 20%
Small extent»1 2%
I did not participate»0 0%

Genomsnitt: 2

- Use folders in the document section of pingpong to make the documents easier to find.» (Large extent)
- They went well, however, the structure on PING PONG is terrible. Different maps with relevant content should be made instead of just putting everything in the same place with strange names. A lot of time was spent on just finding the right document. » (Large extent)
- I did not like that some of the academy papers were not available online. » (Large extent)
- Personally I do not like paper copies. Due to environmental reasons and iPads! :)» (Large extent)
- It has been working fairly well.» (Large extent)
- I would appreciate that all the recommended readings to the seminars would have been uploaded to pingpong. » (Large extent)
- A bit messy with several updates of PM, not clearly communicated how guest lectures and seminars would affect grade.» (Some extent)
- Some weeks the articles were handed out in the seminars, which wasn"t compulsory so people did not always get the articles of the week in time.» (Some extent)
- There were problems with ping pong regarding to schedule the supervision as well as unclear when the assignments were due.» (Small extent)

Study Climate

13. How were the opportunities for asking questions and getting help?

50 svarande

Very good»26 52%
Rather good»21 42%
Rather poor»2 4%
Very poor»0 0%
I did not seek help»1 2%

Genomsnitt: 1.58

- Nice feedback! » (Very good)
- The possibility to ask questions have been grate.» (Very good)
- Would be useful with more time to talk about issues with the paper.» (Rather good)
- The help with starting up the term paper was really good. » (Rather good)
- When we went to a supervision noone was there. » (Rather poor)
- There should have been more options for supervision times. » (Rather poor)

14. How well did the cooperation between you and the fellow students work?

48 svarande

Very good»36 73%
Rather good»12 24%
Rather poor»1 2%
Very poor»0 0%
I did not seek cooperation»0 0%

Genomsnitt: 1.31

- It has been quite hard due to cultural background which creates communication barriers.» (Rather poor)

15. How was the course workload?

50 svarande

Too low»2 3%
Adequate/ Low»26 50%
Adequate/ High»22 43%
Too high»1 1%

Genomsnitt: 2.48

- I have not participated in much of the literature seminars or the lectures and I did not spend that much time on the term paper, but I"m pretty certain I will get an OK grade anyway, without trying very hard at all.» (Too low)
- I think the course would have been more attractive if the woarkload would have been higher. » (Too low)
- It"s what you self make ut to» (Adequate/ Low)
- the deadline was too close and the expected paper needed lots of work.» (Adequate/ High)
- I had to choose not to go to guest lectures and seminars to have time for the term paper. » (Too high)

16. How was the total workload this study period?

49 svarande

Too low»1 2%
Adequate/ Low»15 30%
Adequate/ High»28 56%
Too high»6 12%

Genomsnitt: 2.83

- I only took another half course.» (Adequate/ Low)
- It"s what you self make ut to» (Adequate/ Low)
- The courses I chose are well-balanced.» (Adequate/ High)
- The course TEK280 is quite intensive» (Adequate/ High)
- Adequate» (Adequate/ High)
- Two other course besides this course!» (Too high)

Summarizing Questions

17. What should definitely be preserved to next year?

- guest lectures»
- The ability to go in depth in an area.»
- The articles and the term paper»
- The seminars»
- Literature seminars.»
- Papers and discussion Term paper - more instructions could be given on how detailed it should be and at least a template structure.»
- Literature seminars»
- The papers were good. »
- Literature seminars and supervisions»
- Term paper was both interesting and gave a lot of learning, and literature seminars were very good in order to fortify the article learnings.»
- Kristian & Miconnet»
- The seminars.»
- The seminars»
- Weekly supervision»
- Literature seminars, supervisions»
- Guest lectures, seminars and termpaper»
- The literature seminars. They provided insight from other perspectives for the articles read. »
- Paper term and sari and pascal! »
- The project»
- the feedback sessions and the presentations»
- The seminars are very well structured. Good size of groups and interesting topics. Also Sverker has very interesting lectures and examples from his own experience.»
- The tern paper concept. »
- Good to have guest lectures and get different views upon change.»
- Literature seminars, term paper»
- Hofstede»
- The term paper»
- I like the idea of the termpaper. But maybe that project could be smaller in favor of an other assessment method. It is hard to find a relevant, interessting topic in such a short period of time. »
- The Nokia lecture was the best lecture. The format of the literature seminars with hand-ins the day before seemed to work really well. All the facilitators did a good job.»
- The literature seminar, especially the discussion about the main question»
- I like having contact with real companies and doing research on real scenarios, so I definitely think the term paper should be kept.»
- questions submission, term paper»
- Seminars»
- The literature seminars»
- The lectures and guestlectures»
- Literature seminars and supervisions.»
- Guest Lecture !!!!»

18. What should definitely be changed to next year?

- A structured way of evaluating change and perhaps some exersice to hone once skill.»
- content on the lectures. Having a lecture on a termpaper you already read is not funny at all.»
- Nothing.»
- Papers of guest lecturers should not be mandatory reads before having the guest lesson. The guest lessons were therefore often not as interesting and new as they could have been.»
- The workload. 25 hours per week is not enough for this work. »
- The purpose of quest lectures and link them more to the theoretical part of the course.»
- There should be a stronger link between the term paper and the course literature. Maybe the groups need to direct the research in a certain way.»
- Smaller groups for the presentation to create more focus and feedback to the presenters, to many, should be more qualitative. »
- Project guidelines»
- More info about the termpaper, More examples»
- The term paper. Could be more interesting to explore more than one topic for the examination. »
- Guest lectures. I think they are more options out there about this. »
- Make us reflect on both papers and guest-lecturers in order to get extra points. Maybe ease the workload regarding papers then (1-2 per week).»
- More incentives to go to classes, like a small exam that determines your grade for 50%»
- There need to be a change with relevant information on lectures (including guest lectures). Now students are going pretty much only for the grade.»
- Clearly expressing the benefits of attending all guest lectures and literature seminars. This year it was merely stated as "will be beneficial", without saying what that means more concrete. »
- Seminar structure »
- No presentations about papers that we read»
- the dates of the feedback. In another course we had to present the improvements on our work every week. This was quite helpful and did not take a very long time. Short presentations. Also, maybe some more guidance on what is expected of us might be helpful. »
- Magnus Marmgren is not a very inspiring lecturer. I think having him as a guest lecturer doesn"t add any value to the course after already reading his article - unless he would talk about some other subject.»
- Something to make it easier to select a topic for the term paper.»
- Many things regarding the deadlines and grading of the work is unclear. Be more clear about how much the attendance and opponent work will affect the grade.»
- Start on a more basic level with for example Lewins model. »
- The too much psychological articles»
- Perhaps make the seminars, or at least 2/3 mandatory. »
- Assessment method as mentioned above »
- Review the guest lectures and figure what is both interesting and important for the students.»
- increase the entertainment parts by applying some workshop to simulate the real working environment after applying some specific changes»
- Something that test if you actually have obtained any knowledge from this course, like an exam or a dugga.»
- during the seminars it should not me marked how many times each person talked. This should not influence the grading»
- Lectures be less theoretical and more practical»
- We should split the wednesday class into 2 parts, because it is difficult to stay focus during 4 hours»
- The incentive system, it is not in line with what the course is trying to achive, participation is not the same as attendance and questions have nothing to do with understanding. A tips is to take a look at the course TEK280 and perhaps the course 280 can take a look at your supervision»
- Concerning the litterature we have to find at the library, it was most of the time complicate and it took to much time. A other possibility would be to download each text directly on pingpong.»
- Guest lectures in public organizations like arbetformedlingen, migrationsverket to discuss the problems they face in their processes and change management. I would be also working as facilitator between Chalmers and them»

19. Would you recommend this course to other students?

- Depending on their background ofcourse, but generally no. Not if they had some adequate option»
- Yes»
- no»
- Yes.»
- Yes»
- Yes.»
- If they have a clear managerial study track. »
- Yes, depending on their interest. But overall, it is always beneficial to explore the field of change and peoples behavious during different circumstances.»
- Yes, the course gave great aspects of change, which can be very useful in the future.»
- maybe»
- Yes, is was generally good»
- Yes.»
- Yes»
- Of they are interested in management, yes»
- Yes»
- I would recommend the content, but would like a change in the course layout.»
- Yes.»
- Yes»
- Yes»
- yes»
- Yes.»
- Absolutely.»
- Perhaps, but more for the subject than the actual course.»
- Yesno»
- No I would not. I think there is too little new knowledge gained during the course.»
- maybe, I would recommend it to a person who really wants to investigate a change initiative from real life, but to a person with little experience and little intreset I would not. »
- I am not sure, I would not recommend against taking it. The Pascal lecture was good since he was a good communicator and has an interesting message, I believe that this is what students want!»
- Yes»
- yes may be. if the mandatory participation in lectures will reduce. for example 3 out of 5»
- No, since I didn"t think I learned anything.»
- yes,if they are really interested in change management area and want to explore it further »
- Yes»
- Perhaps, the good part with the course is that you have a possibility to impact what you do alot and if there is something you would like to investigate it is a good course.»
- Yes, a very interesting course for a manager/ engineer because he will have do deal with change project.»
- Yes»
- Yes, if the have not had courses about that before.»
- Yes, i will»

20. Do you have any additional comments?

- No.»
- No, thank you for a good course.»
- The grading system is at this point of time very unclear. I would prefer to know what are parts of the grade. »
- Have you thought about how you will make sure the syllabus is kept for next year when there is one more study week? »
- No,»
- Would be good if how you grade was better communicated (between the different mandatory course-elements)»
- see question 18.»
- What was the most interesting part was the experience from the industry»
- thanks! »
- I do enjoy Sverkers insights. The dynamics of the Sari and Sverker interaction made that guest lecture more interesting. Maybe more duo performances to keep the excitement factor high!»
- No»
- I want to deliver guest lecture for the next year in lean projects for processes improvement and change management»
- Thank you for your learnings and your availability»

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