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Improvement Processes, 2009/2010 sp1, TEK310

Status: Avslutad
Öppen för svar: 2009-10-19 - 2009-10-30
Antal svar: 32
Procent av deltagarna som svarat: 61%
Kontaktperson: Marcus Assarlind»
Utbildningsprogram som genomför enkäten: Chalmers

Your own effort

1. How large part of the lectures/excercises offered did you attend?

32 svarande

76-100%»24 75%
51-75%»3 9%
26-50%»1 3%
0-25%»4 12%

Genomsnitt: 1.53

- Nice with seminars, but a to large group. Not very relevant guest lectures. F.e. not easy to relate to someone who only uses her kids as example.» (76-100%)
- most of lectures were very interesting.» (76-100%)
- I really don"t know why. I would have liked more "real" lectures. » (76-100%)
- I were at all the lectures but sometimes it was hard to stay concentrated because it didn"t alwayes feel like the lectures was about things we needed to pass the course.» (76-100%)
- They did not give me much..» (0-25%)

General impression

2. What is your general impression of the course?

32 svarande

Very positive»7 21%
Positive»16 50%
Negative»5 15%
Very negative»4 12%

Genomsnitt: 2.18

- I found that this course is really helpful for me and the best course for me in the whole study period of chalmers till date.» (Very positive)
- empirical knowledge of Sverker was very useful for me.» (Very positive)
- Very interesting subject. If the lectures would have been better planned my impression would have been very positive.» (Positive)
- Nice material, but sutch a bad organization that it was hard to know what to do and to find material. » (Negative)
- I felt the course to be superficial.» (Negative)
- The administrative part of this course was a disaster, we did not recieve a course syllabus and we got the articles only one week in advance. It cant be that difficult to decide what articles should be used and provide them at the start of the course. The seminars must be better structured, one suggestion is to let everyone tell, what they think, is their best question in order to get everyone involved. Otherwise the seminars tend to be a discussion between a few people. So a conclusion: If you are having a course you have to plan it in advance, I do not think this was the case in the I.P. course. » (Negative)
- We have not been given a course pm, I did not like most of the articles, and the lectures I participated in gave me a bad impression.» (Very negative)
- - The whole course felt very unprepared. - The articles for the the seminars was "randomly" picked in class without any notifications on the study portal. - Students who wasn"t participating that specific class had no way to find out which the upcoming articles were. - The useage of the study portal as such was extremly poor. - NO COURSE PM WAS AVAILABLE!!! - Unclear rules regarding the group work.» (Very negative)
- I got a feeling that the communication between Sverker and Marcus was insuficient and that there were splited information from them. Furhtermore was the general structure not that good and the lectures and seminars wasn"t that good. » (Very negative)

Goals and goal fulfilment

The course syllabus states the course goals in terms of learning outcomes, i.e., knowledge, skills and attitudes to be acquired by the student during the course.

3. How understandable are the course goals?

31 svarande

I have not seen/read the goals»10 32%
The goals are difficult to understand»0 0%
The goals give some guidance, but could be clearer»12 38%
The goals clearly describe what I am supposed to learn»9 29%

Genomsnitt: 2.64

- Have jet not been any course PM!» (I have not seen/read the goals)
- Since no course syllabus where provided I can not answer this question.» (I have not seen/read the goals)
- A complete syllabus is missing, the information in course information is uncomplete» (I have not seen/read the goals)
- What goals, in which course pm???» (I have not seen/read the goals)
- Because there are no good syllabus and which was going to be updated during the time according to Sverker, for em is a syllabus something that is fixed. » (I have not seen/read the goals)

4. Are the goals reasonable considering your background and the number of credits?

Answer this this question and the succeeding one, only if you do know the course goals.

27 svarande

No, the goals are set too low»5 18%
Yes, the goals seem reasonable»21 77%
No, the goals are set too high»1 3%

Genomsnitt: 1.85

- See above» (?)
- read last answer» (?)
- What goals, in which course pm???» (No, the goals are set too low)
- The course is about an interesting subject, but the poor planning and structure of the course made me lose interest.» (Yes, the goals seem reasonable)

5. Did the examination assess whether you have reached the goals?

29 svarande

Yes, definitely»8 27%
To some extent»11 37%
No, not at all»5 17%
I don"t know/have not been examined yet»5 17%

Genomsnitt: 2.24

- Because of group assessment, the ones who show poor work also will be graded as much as those who really tried for the course.» (Yes, definitely)
- A combination of the report and some sort of examination would have been better.» (To some extent)
- Not at all, because one of the teammate can not participate at all, and still he"ll pass the course.the project doesn"t reflect nothingelse than my ability to read papers, write a report, and link theories with a topic. » (No, not at all)
- Because we only were graded upon one case that could cover everything I guess that it wasn"t the best way of examin us. The mandatory question for the litterature seminars were good. » (No, not at all)
- Have not seen the goals» (I don"t know/have not been examined yet)
- What goals, in which course pm???» (I don"t know/have not been examined yet)


6. To what extent has the lecturing and supervision been of help for your learning?


- To short sections, not able to answear all questions. Didn´,t respond on question over eail!»
- The seminars were not good at all. If the teacher makes a mark everytime a person speaks, natuarally people want to speak as often as possible, even if the content of what they are saying is pure nonsense.»
- Har gett djupare förståelse och kunskap om ämnena. Dock anser jag att de behöver tydligare styrning, kan inte vara ett par studenter som sitter och pratar om något helt utanför ämnet halva tiden. Våga styra och säga ifrån! Blev lite bättre mot slutet men en bit kvar»
- The seminars was more about making sure that everybody said something rather than having a high quality discussion. Felt porly prepared.»
- Sverker has good anecdots (?) but has a tendency to drift away... »
- Could have been good to have a lecture with Marcus.»
- It was very impressive how interested Sverker was in the opinions and ideas of the students»

Sverker Alänge: lecturing, supervising and leading seminars
32 svarande

Great extent»10 31%
Large extent»9 28%
Some extent»7 21%
Small extent»4 12%
I did not participate»2 6%

Genomsnitt: 2.34

Marcus Assarlind: supervising and leading seminars
31 svarande

Great extent»1 3%
Large extent»5 16%
Some extent»7 22%
Small extent»9 29%
I did not participate»9 29%

Genomsnitt: 3.64

7. To what extent has the guest lectures been of help for your learning?

Guest lecturers from RUAG Space, Ericsson BMUM and Solving Efeso


- Actually, I was so disappointed with the seminars that I did not attend any lectures or guest lectures.»
- Claes was the best one, Ewa-Lena talked abit to much about here self and in the last was it to much interaction... They didn"t say anything. »

Claes Berlin, RUAG Space
31 svarande

Great extemt»4 12%
Large extemt»11 35%
Some extent»10 32%
Small extent»1 3%
I did not participate»5 16%

Genomsnitt: 2.74

Ewa-Lena Rasmusson, Ericsson BMUM
32 svarande

Great extemt»1 3%
Large extemt»3 9%
Some extent»9 28%
Small extent»12 37%
I did not participate»7 21%

Genomsnitt: 3.65

Anders Andersson & Kristoffer Bäckman, Solving Efeso
32 svarande

Great extemt»2 6%
Large extemt»5 15%
Some extent»12 37%
Small extent»6 18%
I did not participate»7 21%

Genomsnitt: 3.34

8. To what extent has the common course literature/articles been of help for your learning?

The articles which were required reading for the 5 literature seminars

32 svarande

Great extent»12 37%
Large extent»12 37%
Some extent»6 18%
Small extent»2 6%

Genomsnitt: 1.93

- Except those articles which had a history content, other articles where selected correctly.» (Great extent)
- Många bra artiklar!» (Great extent)
- they were very good in general.» (Large extent)
- The articles was the only proper source of information in this course. » (Large extent)
- Not all very relevant for the course.» (Some extent)
- You need to hand out the articles in the start of the course, this would help us students to plan for our other courses.» (Some extent)
- Some was really good. » (Some extent)
- I liked the literature about resistance, change and communication though» (Small extent)

9. To what extent did the literature seminars contribute to your learning?

Preparing 3 "questions-motivations" and actively participating in small group and large group discussions at the literature seminars

31 svarande

Great extent»5 16%
Large extent»12 38%
Some extent»6 19%
Small extent»8 25%

Genomsnitt: 2.54

- i really like they way the we were supposed to write questions and motivations. because in some other courses they have seminars but we needed to answer specific questions. I believe making questions will make us think more on the issue.» (Large extent)
- could have been in smaller groups, like the last time.» (Large extent)
- The mandatory literature seminars are good for learning, as you really need to dig into some articles and analyze them. However, I don"t like the examination because it feels arbitrary and the discussions often get forced (meaning people often just say something to say "something"). I think seminars in smaller groups or some other excersice would be an improvement because the "reading article + preparation part" really provides good learning. » (Some extent)
- too much talk» (Some extent)
- I did not attend so many» (Small extent)
- See above comment on seminars. However, some of the articles were very good. Generally, the articles from Harvard Business Review and MIT Sloan Management Review are a pleasure to read, whereas other articles generally are not.» (Small extent)
- More structered seminars as I mestioned before!» (Small extent)
- Very low quality of the discussions. I learned some from reading the articles, but listening to some of the other students was a total waste of time. » (Small extent)
- The preperation was really good but the seminar in it self wasn"t that good, should have been smaller groups as in the last one. » (Small extent)
- to big groups, everybody said the same things.» (Small extent)

10. To what extent did the term papers contribute to your learning?

The process of designing a minor research project, writing term papers, presenting the findings, and having an opportunity to modify the papers based on feedback from opponents

32 svarande

Great extent»9 28%
Large extent»15 46%
Some extent»7 21%
Small extent»1 3%

Genomsnitt: 2

- I liked that we got to chose an area by ourselves.. It made it more interesting.» (Great extent)
- The papers are great because you get the chance to study an area more deeper. You get to read many different articles and since you have to make an analysis based based on them, you have to really look into them and discuss them with your team mate.» (Great extent)
- Great opportunities to improve the paper where available especially with the guiding sessions.» (Great extent)
- But would have liked more guidance to have picked a better subject.» (Large extent)
- It was appreciated that we could choose topic ourselves, so that we were not forced to write about something that we have studied 100 times, as in other courses. » (Large extent)
- I think this was the best part of the course.» (Large extent)
- maybe it could be better is the lecturer gave some alternatives.» (Large extent)
- about the subject at hand» (Large extent)
- I really think it was to little steering in the chiose of topics... » (Some extent)
- Been there, done that...» (Small extent)

Course administration

11. How well did the course administration, web page, handouts etc work?

31 svarande

Very well»10 32%
Rather well»12 38%
Rather badly»7 22%
Very badly»2 6%

Genomsnitt: 2.03

- As mentioned before, the administration of the course must improve radically. E.g. one PhD student teeling that "after 5000 words I"ll stop reading" and one professor telling 6000 word is ok. COMMUNICATION AND PLANNING!!!!» (?)
- the best» (Very well)
- Most things were ok, BUT, the distributed information before some of the seminars were not always optimal. A list of WHICH articles that should be read and WHERE to get them, for each weak, would be really good.» (Rather well)
- We have not used that much in this course.» (Rather well)
- Ibland svårt att hitta artiklarna» (Rather well)
- articles in too many different places, some in links, some in pdf, some handed out.» (Rather well)
- I do not like that course literature not were available on the course homepage» (Rather badly)
- Benchmark Ida Gremyr for how perfect course administration should work.» (Rather badly)
- I really think it was kind of poor how the articles were distributed and that you didn"t know what to read in prehand. » (Rather badly)
- no structure» (Rather badly)
- Not all material distributaed over the course homepage inform of lecture slides and articles. No PM. Almost no information about the differet asignments. Change of conditions was not annonced. » (Very badly)
- Learn to manage the student portal before giving the course. Otherwise, make sure someone else do it!» (Very badly)

Study climate

12. How were the opportunities for asking questions and getting help?

31 svarande

Very good»16 51%
Rather good»12 38%
Rather poor»1 3%
Very poor»0 0%
I did not seek help»2 6%

Genomsnitt: 1.7

- sverker is really helpful» (Very good)
- I have enjoyed the whole course by asking questions freely.» (Very good)
- This was actually one of the few good things in this course. If you"re going to keep anything, keep the possibility to have weekly consultations.» (Rather good)
- No responf over email and to short guidance, prof. stressed at meatings. » (Rather poor)

13. How well has cooperation between you and your fellow students worked?

32 svarande

Very well»17 53%
Rather well»10 31%
Rather poorly»1 3%
Very poorly»3 9%
I did not seek cooperation»1 3%

Genomsnitt: 1.78

- It is easy to cooperate in groups as small as we were in the course» (Very well)
- Nice that you could chose the partner and do it in smaller groups. » (Very well)
- Extremely good that the groups were limited to two persons. » (Very well)
- Good group.» (Very well)
- Especially since we were able to chose who we wanted to work with.» (Very well)
- my "fellow student" was not really good (euphemism), but he was trying to contribute.» (Very poorly)

14. How was the course workload?

32 svarande

Too low»2 6%
Adequate/Low»9 28%
Adequate/high»18 56%
Too High»3 9%

Genomsnitt: 2.68

- Usually, we have the term papers + exams/graded seminars/etc. To only be graded on a 5000 word term paper is not Master Program level to me. I understand that you will have a lot to do when reading the term papers (since there were so many groups), but it feels like you limit your own work load and not our workload. » (Too low)
- If I would compare to some other courses was it really to little. » (Too low)

15. How was the total workload this study period?

32 svarande

Too low»0 0%
Low»2 6%
Adequate»12 37%
High»9 28%
Too high»9 28%

Genomsnitt: 3.78

- Luckily, our other course was more comprehensive with papers and hand-ins.» (Adequate)
- Had another course from another department. Together with this course the workload was very high.» (High)
- Hög men intressant» (High)
- I read three courses to it was kind of good to have an easy. » (High)
- I participated TEK145, 15 ects» (High)
- No exam in the other course a lot of case work resulted in an un even work load. » (Too high)
- But mainly because I took 3 courses this study period.» (Too high)
- Due to the fact that i took 3 courses at the same time.» (Too high)

Summarizing questions

16. What should definitely be preserved to next year?

- The part about resistance, communication and change»
- The »
- literature seminars»
- The term paper. »
- 1. HBR & SMR course literature 2. Groups of two 3. Own choice of topic»
- The groupwork was an interesting part of the course.»
- The concept of learning by reading articles, and then discussing them.»
- Article seminars, term paper, consultation time, Sverker"s lessons»
- maybe if the teacher provide the topic of the termpaper, students will get more out of it. because we spent some days at the begining on just finding a topic while we didn"t know what will be covered during the course.»
- the literature seminar is good but the workloads is too much. I think it is better that Sverker select some good question among all questions that have been sent and students discuss about them.It cause that students make rational questions and if an extra point assign to a good question , the competition should be very serious.»
- Artiklarna och det intressanta med att angripa de något abstrakta delarna i en förändringsprocess»
- the articles»
- the literature seminars»
- The weekly consultation.»
- hmmmmmmmm»
- the small seminar groups we had the last seminar.»
- The report and the wide range of articles. Put an even more serious perspective on how to write the questions to the articles perhaps. Much of the learning can take place here. »
- Everything»
- The term paper.»
- Smaller seminar groups where the comments and discussions are directed and bad comments are highlighted, where people understand what is wrong with their analysis and comments. »
- smaller literature seminar groups»
- Topic report»
- Guiding sessions, and the consultants, guest lecture.»
- the seminars»
- Term paper, literature seminar»
- seminars and project»

17. What should definitely be changed to next year?

- The literature seminar felt rather uninteresting. I really feel that a different kind of participative learning should be conducted. I feel that, due to different students different levels of understanding during the seminars, the discussions became really irrelevant for some other students. »
- The administration. Give the information to the students!! »
- add some content, be less superficial. the PDCA, you should need 30 min to explain it, double loop learning 1 hour, not more. Students are expected to deepen their understanding at home. More things could have been covered.»
- Group grading»
- It was very useful to divide the group in four groups and have smaller seminars.»
- 1. Hand out comprehensive course syllabus 2. The seminars. Don"t get me wrong, the seminars have to potential to be very good, but the seminar management must change radically. Stop people when they are talking bullshit. For god sake, one guy was actually discussing how SKF had monopoly on the Asian market. DO NOT MARK how MANY times an individual speaks, but rather if he said something good or bad. Otherwise, everybode will want to speak for the sake of speaking, making the quality of the seminar as Japanese products prior to the quality movement.»
- You have to plan the course, everything about the course should be provided at the start!»
- The weekly group seminars and the examination form (on the seminars).»
- more specific techniques or methods to improve processes and therefore have a good balance on soft and hard issues»
- The time peroid is very short as there are lot to do in a such a short peroid, so kindly consider the time.»
- Why only 2 participants in term paper group? This creates very high uncertainty i.e. if one participant is not motivated/incapable of doing a good job, workforce is reduced to 50%. In the other case, where 2 highly syncronized students are working together, a significantly better report will result. Groups of 3 is a better solution, perhaps with a demand to mix swedish/forign students.»
- Introduce a mid-term exam»
- the evaluation based on term papers»
- All of the comments above...»
- See above. »
- more information about the course, structure, goals etc.»
- Hand out a more comprehensive course PM, so that no misunderstandings are possible. Because that is large factor to why things have not been top notch. »
- Add some sort of individual examination.»
- Literature seminars, was good the last time when it was smaller groops. »
- clearer information of the term paper, changed and rechanged too many times. »
- the exam should be included. it"s not a fair assessment just based on the topic report. »
- literature seminars should have a moderator, in order to avoid repeated discussions over the same questions and be able to discuss more questions.»
- examination process»
- The way the projects are evaluated: the one who has worked under supervision of Sverker should be evaluated by him and vise versa»

18. Additional comments

- I hope my message went through!»
- This course is excellent course and everbody should participate in this course.»
- It is a shame for the QOM-master that this is a mendatory course. »
- I was really disapointed when I heard that some were allowed to send in over 6000 words in the first draft, we really worked our asses of to cut it down, and Severker said one thing and Marcus would stop reading after 5000.... Not OK!»
- Very interesting and different course»
- The whole course was interesting specially seminars»

19. Would you recommend this course to other students?

32 svarande

Yes, strongly»6 18%
Yes»18 56%
No»6 18%
Definitely not»2 6%

Genomsnitt: 2.12

- yes, if they want to have a quiet and somehow interesting course with just a term paper to write. » (Yes)
- Sverker is a good and experienced lecturer, and always has interesting things to say. » (Yes)
- Provide better guidelines to the grading of the report and limiting conditions that in fact are fix and set. » (Yes)
- thanks for the course.It was different.» (Yes)
- Don´,t want to take a course where you have to guess what you perhaps should do. » (No)
- Until the above is changed, I would not recommend this course to other students. If I were to recommend it, it would be because the workload is low and it"s "easy" points.» (No)
- I did it in prehand since I heard it should be kind of easy, and it was, but it was really to unstructured. » (No)

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