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Quality Management - Spring 2012, IEK312

Status: Avslutad
Öppen för svar: 2012-03-02 - 2012-03-14
Antal svar: 14
Procent av deltagarna som svarat: 25%
Kontaktperson: Marco Santos»


Teaching and course administration

1. How large part of the teaching offered did you attend?

14 svarande

0% - 25%»0 0%
25% - 50%»3 21%
50% - 75%»2 14%
75% - 100%»9 64%

Genomsnitt: 3.42

- I could not participate in everything partly because I had another course at the same time as two of the lectures. » (25% - 50%)
- Was away for one week. Enjoyed most of the lectures» (50% - 75%)

2. What is your general impression of the course?

14 svarande

Very negative»0 0%
Negative»1 7%
Positive»7 50%
Very positive»6 42%

Genomsnitt: 3.35

- Kursen var väldigt trevligt, och tydlig. Många gästföreläsare var mycket engagerade och inspirerande. Det är också mycket trevligt att bli bjuden på kaffe och kakor då och då! Bättre än många andra kursen jag läst.» (Very positive)

3. How was the structure of the course?

A good structure means that the time spent on each subject is adequate and that the sequence of the subjects is clear and logical.

14 svarande

Very poor»0 0%
Poor»1 7%
Good»10 71%
Very good»3 21%

Genomsnitt: 3.14

- Bra med lite övningar på lektionstid, då lär man sig. Viktigt dock att det inte blir för mycket upprepningen av samma moment, men så som det varit under våren är lagom.» (Good)

4. Concerning the proportion of theory and practice:

By theory it is meant mainly lectures whereas practice means mainly exercises and group work.

14 svarande

The course was too theoretical»1 7%
The course had a good balance between theory and practice»13 92%
The course was too practical»0 0%

Genomsnitt: 1.92

- But the practical part took a lot of time sometimes.» (The course had a good balance between theory and practice)

5. To what extent has the course literature and other material been of help for your learning?

14 svarande

Small extent»0 0%
Some extent»3 21%
Large extent»11 78%
Great extent»0 0%

Genomsnitt: 2.78

- Because I was not on all of the lectures it was important, but I do not think the book helped all the time when tring to figure something out.» (Large extent)
- I would like to have more concrete calculation examples on SPC.» (Large extent)

6. How were the opportunities for asking questions and getting help?

14 svarande

Very poor»0 0%
Rather poor»0 0%
Rather good»5 35%
Very good»9 64%
I did not seek help»0 0%

Genomsnitt: 3.64

7. How well did the course administration, web page, handouts etc work?

14 svarande

Very badly»0 0%
Rather badly»0 0%
Rather well»11 78%
Very well»3 21%

Genomsnitt: 3.21

- The registration for the IA was a bit tricky to find at first. And when you are registered it is again difficult to see it again in order to remind the room and the hour.» (Rather well)


Feedback on the teaching

If you have attended at least one lecture of the teachers mentioned below, please provide some strengths and opportunities for improvement for each teacher.

8. Andreas Hellström - strengths

Andreas Hellström participated in the first week of the course and provided an introduction and overview to quality management.

- Easy to understand»
- Had given very practical examples.»
- Great, i would like to se more of him during course»
- Very good»

9. Andreas Hellström - opportunities for improvement

Andreas Hellström participated in the first week of the course and provided an introduction and overview to quality management.

- The first lecture had so many chapters that were covered in the text book. Hence, I would suggest to either split the first lecture into two or reduce the load in the fist class. »
- Maybe less reading?»

10. David Loid - strengths

David Loid participated in the third week of the course and lectures on communication and change.

- mycket inspirerande»
- Really good, he makes it really interesting to listen»
- Best lecture I"ve ever had.»
- as the topic depicts, Communication is his strength»
- Great guy, i think siverbo has something to learn from him!»
- It was a very interesting lecture.»
- Very good lecture!!»
- Interesting»

11. David Loid - opportunities for improvement

David Loid participated in the third week of the course and lectures on communication and change.

- More of lectures from David.»
- course literature can be still improved.»
- It was a very interesting lecture.»
- Not so related to the course»

12. Hendry Raharjo - strengths

Hendry Raharjo participated in the course in several occasions, such as quality in product development and DoE.

- Underhållande ,)»
- He explains the theory very well.»
- Excellent, I like all his lectures, well explanated.!»
- It was a very interesting lecture.»
- Very good!,»

13. Hendry Raharjo - opportunities for improvement

Hendry Raharjo participated in the course in several occasions, such as quality in product development and DoE.

- Sakta ner lite i talet»
- He"s not that competent when it comes to guiding people through practical assignments.»
- Slides were not self explanatory. may be improved for further reading»
- Focus more on the actual problem than the theory behind, "all" students should know their maths, and probably they know linear algebra better than Hendry»
- It was a very interesting lecture.»
- Good»

14. Henrik Eriksson - strengths

Henrik Eriksson lectured on applications of quality management and business process management.

- Is a good lecturer because he gets the audience interested with jokes and similar stuff and seems very interested in the subject.»
- Clear easy understandable lectures.»
- His approach of solving the real time questions and made us to discuss among ourselves.»
- It was a very interesting lecture.»
- Passion, great!»

15. Henrik Eriksson - opportunities for improvement

Henrik Eriksson lectured on applications of quality management and business process management.

- Maybe not have role plays during lectures with students. »
- The level of the theory that was discussed was too low.»
- It will be good if we have more lectures with him. Main reason being his way of approach to explain the Quality Management concepts.»
- It was a very interesting lecture.»

16. Kristian Siverbo - strengths

Kristian SIverbo lectured in the last week of the course on applications of quality management and management systems.

- I didnt attend his lecture»

17. Kristian Siverbo - opportunities for improvement

Kristian SIverbo lectured in the last week of the course on applications of quality management and management systems.

- Maybe not sit down by the computer, but rather stand up and talk»
- I think it might be good to stand up a little bit more during the lecture and be a little more energic about the subject. »
- I didnt attend his lecture»
- Could try to stand up and not hold his hand in front of his mouth while talking, i"m sure he has lots of experience and intresting subjects but he could work for better lectures»

18. Marco Santos - strengths

Marco Santos lectured on statistical process control.

- Kunnig»
- Great lecturer in every way.»
- Since he explained the basics, was easy to understand.»
- It was a very interesting lecture.»
- Very patient, and nice»

19. Marco Santos - opportunities for improvement

Marco Santos lectured on statistical process control.

- Förklara vad ett exempel ska leda till innan han börjar skriva på tavlan, det är lätt att tappa bort sig. Röd tråd under exempel»
- Can"t think of any.»
- More hand outs on SPC can be delivered.»
- Use structured examples like step by step and clearly state what is the result, at times we didnt know what the numbers where for.»
- It was a very interesting lecture.»

20. Martin Arvidsson - strengths

Martin Arvidsson lectured on robust design methodology.

- industrial examples»
- It was a very interesting lecture.»

21. Martin Arvidsson - opportunities for improvement

Martin Arvidsson lectured on robust design methodology.

- Slides were not self explanatory and his communication in terms of voice (was very feeble to hear)can be improved. »
- It was a very interesting lecture.»

22. Vanajah Siva - strengths

Vanajah Siva lectured on implementation of statistical process control.

- Tydlig.»
- Was quite good to know the role of quality manager in an industry»
- funny, and inspiring lecture»
- It was a very interesting lecture.»

23. Vanajah Siva - opportunities for improvement

Vanajah Siva lectured on implementation of statistical process control.

- Course literature can be improved.»
- It was a very interesting lecture.»


Feedback on the assignments

If you have performed the assignment below please give your opinion on its relevance for your learning, the way it was conducted, etc.

24. Compulsory assignment "Design of Experiments - Helicopter Lab"

- Good exercise, creates a good understanding, but much time spend on actually making the helicopters so maybe change that. »
- A lot more to do if you miss the time of the lab and have to do it afterwards but it was good for getting some knowledge about the subject. »
- very good assignment, from which we could learn a lot»
- Didn"t learn anything. Needed to do calculating on my own to get an understanding.»
- Very useful to understand the concept of DoE»
- Little bit bad instructions »
- This session made DoE easier to understand for me.»
- Good»

25. Compulsory assignment "Affinity and Interrelationship Method (AIM)"

- Good..»
- I would prefer a assignment on the 7M»
- Ok»
- This Important management tool made me to understand how the issues can be broken down and categorized to solve.»
- Good »
- It was interesting»
- Good, but maybe it"s a little bit too long time»

26. Compulsory assignment "Interactive assessment" or "Oral examination"

- Really strange assessment. I think it is really hard to come up with questions and I have never done something like it before, but I think it is better to answer questions then asking them. The oral exam was really good, it was more relaxed then I thought it would be and then it was easier to remember things. So I did not like interactive one because it focus more on producing questions then to really know the subject meanwhile the oral exam focused more on the subject.»
- interesting»
- Good»
- The work load can be still reduced, i.e., the no. of chapters can be reduced»
- Just a little bit wierd, »
- Good»

27. Compulsory assignment "Business process management"

- Good to try it as that facilitates the learning process»
- was nice, but probably better after the Lecture: Management Systems»
- Pointless. The theory behind it is too basic to spend 4 hrs on a practical example.»
- I really enjoyed the experiment standing in a place of an organizational thinking»
- not very clear what the purpouse was...»

28. Assignment "SPC - Maryland cookies"

- Also good, creates a good understanding of the subject!»
- a larger assignment for SPC would be nice: that means more work but also more understanding»
- It was yummy on one side and learned how to obtain the x bar chart and R chart»
- To easy excersize for the subject. to understand what spc is, make it a killer so people really learn. And give out more questions to practice with. »


Study climate

29. How was the course workload?

14 svarande

Too low»0 0%
Low»1 7%
Adequate»10 71%
High»3 21%
Too high»0 0%

Genomsnitt: 3.14

- When it is a lot to read and you don"t really know what to focus on it takes a lot of time.» (High)
- But still need more time» (High)

30. How well has cooperation between you and your fellow students worked?

14 svarande

Very badly»0 0%
Rather badly»0 0%
Rather well»2 14%
Very well»12 85%
I did not seek cooperation»0 0%

Genomsnitt: 3.85

31. How well has cooperation between you and the people involved in the course worked?

14 svarande

Very badly»0 0%
Rather badly»1 7%
Rather well»3 21%
Very well»9 64%
I did not seek cooperation»1 7%

Genomsnitt: 3.71


Examination and grading

32. Did the exam reflect the course in a fair way?

14 svarande

No, not at all»0 0%
No»1 7%
Yes»5 35%
Yes, definitely»1 7%
I have not taken the exam yet»7 50%

Genomsnitt: 4

- The exam was heavy, felt like it was several question as hard as one or two on older exams.» (No)
- But mostly the later part of the course...» (Yes, definitely)

33. Would you change the examination process and grading for this course?

For this course there were four compulsory assignments for you to be able to get a grade. The compulsory tasks were assessed on the basis "Pass", "Non-pass".

13 svarande

No change is necessary»10 76%
I suggest my system below in the comment field»3 23%

Genomsnitt: 1.23

- Havent done exam yet» (I suggest my system below in the comment field)
- I don"t think it should be necessary to pass everything to be able to write the exam. It would be better to have non compulsory tasks but if you go to everyone you can gain maybe some points for the exam. » (I suggest my system below in the comment field)
- Maybe the interactive assignment could give bonus points for the exam so people start to study earlier, i think it was to easy and only gave it like 3h of reading the night before, but i go to all lectures. » (I suggest my system below in the comment field)


Summarizing questions

34. Would you recommend this course to other students?

14 svarande

No, not at all»0 0%
No»1 7%
Yes»9 64%
Yes, definitely»4 28%

Genomsnitt: 3.21

- But I would like to have more detail on some subjects --> more lessons» (Yes, definitely)

35. Would you apply for other courses in the field of Quality Management?

At the moment this is the only course in quality management available to students that are not in the master programme "Operations and quality management". Thus, we would like to know if you would be interested in a "Quality management II" or courses more focused on specific areas, such as DoE, SPC, etc.

- Yes, definitely, as i study product development is this vital subject in my opinion»
- yeas I would like to apply»
- I would be interested by this because I feel that it was just an introduction and I don"t really know enough on this subject. DoE and SPC are the 2 subjects in this course that I would like to go deeper.»
- Not at the moment.»
- Yes, I will be interested to learn Quality Manmagement II, if the course involves a project work»
- I could like a class in six sigma or SPC, there is a lean production course, and it is could be nice to have six sigma on the CV ,-)»
- Probably yes»

36. What should definitely be preserved to next year?

- SPC DoE more abaout Balanced Scorecard and Management Systems»
- The interactive assesment»
- DoE and AIM»
- Coffe»

37. What should definitely be changed to next year?

- As mentioned, in the helicopter lab it takes much time just to make the helicopters so maybe a use a mathlab program instead or similar. »
- More material on calculation parts, this is poorly covered in the book. Hand-outs on calculation examples WITH printed walkthrough solutions (lösningsgång).»
- The interactive assessment. The structure of the assessment form.»
- more detail?»
- 1.If possible, exam date can be extended for us to prepare towards the exam. 2.In the exam, there was negative marking for SPC and inrelevant answers will reduce the mark. This should be removed.»
- More material to practice with, maybe an interactive process where you leave artificial production data weekly, and the students have to analyze to se what happends in the process. »
- Some site visits»

38. Additional comments

- Hade känts mer motiverande om obligatoriska moment varit värda Hp, ex 1,5 hp för alla.»
- Good focus and commitment from the teachers!»
- Thank you for the course, very good!»

39. Comments on this survey

How much time did it take for you to complete this survey? Was it too long? Were some questions unclear?

- 5 min»
- about ten minutes»
- 30 min, long time but still a good survey.»
- multiple choice when it comes to the teachers, pictures would be also nice (to remember)»
- It is too long.»
- 10 minutes, ok.»
- 15 minutes»



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